DOMO Start
The classic alert system
with an alarm button
- 24/7 security at home
- Alert loved ones and the emergency call service
- Alarm watch, pendant or strap
- Free mobile app to communicate with different services and be informed in the event of an emergency by our emergency call service
Find out what's in your kit
Choose your options to order
Choose your alarm button
One-off cost
CHF
0
monthly cost
CHF
0
/month
Installation fees
Service set-up
CHF
0
DOMO Start in detail
How does it work?
Day or night, all it takes is a push of the wireless medical alarm button to quickly notify loved ones and the emergency call service, 24/7. The system has two-way voice communication, enabling the person to keep in touch until help arrives.
The DOMO alert button is lightweight and 100% waterproof. It can be worn in the shower or bath as a pendant or on the wrist. You can also discover our bespoke pendant and elegant watch versions.
The DOMO mobile app is available to caregivers and relatives to keep them informed of the elderly person’s state of health and manage the system settings which are specially tailored to their lifestyle.
What you receive
- Alarm button
- Alert loved ones and the emergency call service 24/7 (+CHF 20.-/month)
- Base station with speaker
- SIM card with data included
- Android and iOS app for relatives and caregivers
- Device set-up: CHF 100.-
- At-home system installation and testing by our team: +CHF 100.-
- 2 year guarantee
Testimonials
Reviews
Read what our users have to say about DOMO
I already had an alarm button before switching to the DOMO solution with the additional under the mattress sensor. I find it really reassuring, because if I go to the bathroom at night and stay there too long, it will be detected and the emergency services can be notified.
My mum had never needed to use the alarm until the night when she was unwell and had to be hospitalised urgently. I received an alert from the DOMO system very quickly. I find the service really reliable.
When my mum was sitting in bed with her blood pressure much too high and her head spinning, the call service contacted me immediately. I could both hear and communicate with the woman and my mum, which was very reassuring. Then I was able to go straight to her house to help her.
The tool is smart and modern; it brings comfort to the person using it and allows them to stay at home longer. Because the system installation is quite discreet, it doesn’t interfere with their daily life. The solution makes it possible for the family to take action fast for the person’s well-being, and all at a competitive price.
After my mother was hospitalised, the question came up as to whether she could stay at home or if she should move to a medical care home, mainly because I live 2 hours away from her by car. This is how we came to choose DOMO. After an easy installation and getting used to it, we’re really pleased with how everything is going.
DOMO is a relief for all of us. Once when my mum didn't answer the phone, we were all worried. Now we know she’s in good hands. I sometimes check her activity in the system so I know that she’s getting on with her day-to-day life and feeling well.
I can only congratulate DOMO because my family and I are safe and it allows me to stay at home with confidence.
Bravo DOMO you do a wonderful job and with confidence. I am very satisfied and can only recommend this installation.
Thank you and I wish you every success!
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FAQ
With DOMO start, your loved one is protected if they are wearing their alarm button pendant, watch or strap wherever they are in their house, garden or when collecting their mail.
However, if your relative is not wearing the alarm button in the event of an accident or if they are unconscious, they will not be protected as they won’t be able to press the button. We recommend the DOMO Security Night and DOMO Security 360° products, which allow you to send alerts even if the button has not been pressed. These products are especially helpful at night or in the event of a fall in the bathroom.
Your relative can speak to our operators through our base station which has a speaker and microphone. In a standard apartment, the sound is very loud and the high quality microphone allows our 24/7 call service to hear clearly.
Yes, if both partners wear a strap with an alarm button. It is possible to order additional items if needed.
With DOMO start, if the person falls, they can press the alarm button to ask for help. With the other DOMO Night and DOMO 360° solutions, falls are detected automatically: for example, if the person gets out of bed at night without returning, or has not left the bathroom after an unusually long time.
Yes. The standard alarm strap can be worn in the bath or shower, but it is not recommended to wear the watch or pendant in the bath. However, it is possible to wear these in the shower.
The battery lasts 5 years, so there is no need to change it. We can check on the system in real time, and will inform you in the event of any issues.
Find the solution that meets your needs
The intelligent alert system that automatically detects falls at night.
including START kit
+
Detects falls at night with the help of a sensor placed under the mattress.
Recommended for you
The intelligent alert system that automatically detects falls during the day and at night.
including START and NIGHT kits
+
Detects falls in the bathroom by using a motion sensor.
+
Detects unusual outings at night and not returning during the day.
Why opt for DOMO?
- DOMO is the only service of its kind in Switzerland with its intelligent alert system that automatically detects falls.
- You’ll receive a system that evolves with you. You can opt for other services that give you greater comfort at any time, from our simple alarm button to advice and monitoring from healthcare professionals.
- A bespoke solution adapted to your needs: we will be happy to advise you by phone on +41 58 800 58 00 to help you find the right choice for you.
- Free mobile app for you and your loved ones, which is not included with other alert systems on the market.
- Peace of mind 24/7 with our dependable system, developed in Switzerland.
La station de base
Une fois connectée à une prise électrique, la station de base est opérationnelle pour demander de l’aide en tout temps, jour et nuit, même si vous n’arrivez pas à parler. Il suffit d’appuyer sur le bouton d’alerte de la station ou celui que vous portez en montre, en médaillon ou en bracelet.
L’interphone intégré à la station d’alerte permet d’être en contact direct avec les proches ou la centrale d’alerte médicale 24h/24 et 7j/7, qui peut évaluer la situation et faire intervenir les secours en cas de besoin.
Le système fonctionne avec du réseau téléphonique, pas besoin d’une connexion internet.
Nos boutons d’alarme
Simple et fiable le bouton d’alarme à porter en montre, en médaillon ou en bracelet fonctionne rapidement et de manière efficace avec la station de base. En restant à portée de main, une simple pression sur un bouton suffit pour mettre en place la chaîne d’appels d’urgence adaptée à la situation.
Vous êtes toujours en sécurité.
Alerte des proches
Lorsque l’alarme est déclenchée, les proches préalablement définis reçoivent un message automatique sur l’application mobile DomoSafety qu’ils auront installée sous iOS ou Android. Simultanément, le système commence à appeler les répondants dans l’ordre dans lequel ils ont été renseignés jusqu’à ce que l’appel soit pris: si le premier ne répond pas, le système appelle le deuxième et ainsi de suite (jusqu’à trois répondants). Ceci permet aux proches d’être mis en contact vocal avec la personne ou de se rendre sur place pour faire la levée de doute et organiser les secours en cas de besoin. Si le système ne constate aucune réponse après avoir fait trois fois le tour de la liste des proches, il s’arrête d’appeler.
abonnement mensuel
CHF
29.-
/mois
Centrale d'appels d'urgence
L’alarme d’urgence est gérée par notre centrale médicale qui est à l’écoute 24h sur 24, 7 jours sur 7. Elle effectue une levée de doute en rappelant la personne sur l’interphone de la station de base qui décroche automatiquement. En cas de déclenchement d’alarme, la centrale envoie dans la messagerie de l’application mobile une information suite à leur prise en charge. Si c’est un problème grave, elle appelle d’abord la famille ou le proche puis les secours et fait le suivi jusqu’à leur arrivée.
abonnement mensuel
CHF
49.-
/mois
L’application mobile gratuite pour rester connecté et informé
L’application de liaison DOMO réceptionne les alarmes d’urgence ainsi que les commentaires de la centrale médicale qui informe, par exemple, où la personne a été hospitalisée. Une messagerie sécurisée permet d’échanger des informations avec les différents intervenants, famille ou proches-aidants.
Selon la solution choisie, cette application intelligente offre aux proches-aidants ou aux soignants également la possibilité de suivre le rythme de vie et la santé de la personne âgée à tout moment, dans le but de proposer des soins adaptés.
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Base station
Once connected to the landline network, the base station is set up to call for help any time, day or night, even if you cannot speak. Just press the alert button on the station or whichever device you are wearing, whether on a pendant or strap.
The built-in intercom on the alert station allows you to be in direct contact with your loved ones and the health alert service 24/7, so that any situations can be assessed and help called in if necessary.
Our alarm buttons
Simple and reliable, the alarm button can be worn on a strap or as a pendant, working quickly and efficiently with the base station. Always close at hand, your emergency call chain can be set off at the push of a button.
You are always safe.
Alert your loved ones
If the alarm goes off, the relatives set up in the system will receive an automatic call. This allows the family to call the person back or go to the home to check on them and arrange help if necessary.
monthly subscription
CHF
29.-
/month
Emergency call service
The emergency alarm is managed by our health desk which is on call 24/7. Our service clears up any doubts by calling the person back on the base station intercom, which automatically picks up the call. If the alarm is triggered, the service sends a message via the mobile app. In the event of a serious problem, the service first calls the family or relative, then emergency services, and monitors the situation until they arrive.
monthly subscription
CHF
49.-
/month
The free mobile app to stay connected and informed
The DOMO app keeps you connected with emergency alerts and comments from our health service, giving information about where the person concerned has been hospitalised, for example. Secure messaging allows information to be exchanged between different services, family members and caregivers.
Our intelligent app makes it possible for caregivers to monitor the daily habits and health of the elderly person they’re looking after at any time, so that they can offer the appropriate care.
Bouton d’alarme standard
Simple et fiable le bouton d’alerte à porter en bracelet ou en pendentif fonctionne rapidement et de manière efficace avec la station de base. En restant à portée de main, une simple pression sur un bouton suffit pour mettre en place la chaîne d’appels d’urgence adaptée à la situation. Vous êtes toujours en sécurité.
- Portée 300 mètres
- 100% étanche
- Autonomie de 5 ans
Prix unitaire
CHF
89.00
Prix avec abonnement
CHF
0.00
Standard alarm button
Simple and reliable, the alert button can be worn on a strap or as a pendant, working quickly and efficiently with the base station. Always close at hand, your emergency call chain can be set off at the push of a button. With the emergency call solution, you are always safe.
- Range of 300 metres
- 100% waterproof
- 5-years battery life
Unit price
CHF
89.00
Price with subscription
CHF
0.00
Montre d’appel d’urgence homme
L’avantage de la montre connectée par rapport au bracelet d’alerte est sa discrétion. Légère et simple d’utilisation, elle permet de faire accepter l’idée d’urgence et de sécurité aux personnes qui sont attachées au port d’une montre.
- Cuir véritable noir
- Bouton d’appel facilement accessible
- Boitier en acier inox noir
- Etanche aux projections d’eau
- 45mm x 36mm x 11mm
- Durée de la batterie: 2 ans
Prix unitaire
CHF
179.00
Prix avec abonnement
CHF
90.00
Men’s emergency call watch
The advantage of choosing our connected watch over the strap is its discretion. Lightweight and easy to use, it helps those who like wearing a watch to acknowledge the possibility of emergencies and need for safety.
- Genuine black leather
- Easily accessible call button
- Black stainless steel case
- Splashproof
- 45mm x 36mm x 11mm
- Battery life: 2 years
Unit price
CHF
179.00
Price with subscription
CHF
90.00
Montre d’appel d’urgence femme
L’avantage de la montre connectée par rapport au bracelet d’alerte est sa discrétion. Légère et simple d’utilisation, elle permet de faire accepter l’idée d’urgence et de sécurité aux personnes qui sont attachées au port d’une montre.
- Cuir véritable marron
- Bouton d’appel facilement accessible
- Boitier en acier inox doré rose
- Etanche aux projections d’eau
- 41mm x 32mm x 11mm
- Durée de la batterie: 2 ans
Prix unitaire
CHF
179.00
Prix avec abonnement
CHF
90.00
Women’s emergency call watch
The advantage of choosing our connected watch over the strap is its discretion. Lightweight and easy to use, it helps those who like wearing a watch to acknowledge the possibility of emergencies and need for safety.
- Genuine brown leather
- Easily accessible call button
- Rose gold stainless steel case
- Splashproof
- 41mm x 32mm x 11mm
- Battery life: 2 years
Unit price
CHF
179.00
Price with subscription
CHF
90.00
Médaillon d'alarme rouge
Combinez le style d’un médaillon élégant avec la sécurité du bouton d’alerte connecté qui peut vous sauver la vie en cas d’urgence sur un simple pression. Profitez de la vie en toute liberté et sans compromis !
- Chaîne argentée en acier inoxydable
- Portée d’environ 200 mètres
- Etanche
- Durée de la batterie: 5 ans
Prix unitaire
CHF
149.00
Prix avec abonnement
CHF
80.00
Red alarm pendant
Combine the style of a pendant with the security of a connected alert button which can save your life in an emergency. Enjoy life in complete freedom, without compromise!
- Silver stainless steel chain
- Range of approx. 200 metres
- Waterproof
- Battery life: 5 years
Unit price
CHF
149.00
Price with subscription
CHF
80.00
Médaillon d'alarme bleu
Combinez le style d’un médaillon élégant avec la sécurité du bouton d’alerte connecté qui peut vous sauver la vie en cas d’urgence sur un simple pression. Profitez de la vie en toute liberté et sans compromis !
- Chaîne argentée en acier inoxydable
- Portée d’environ 200 mètres
- Etanche
- Durée de la batterie: 5 ans
Prix unitaire
CHF
149.00
Prix avec abonnement
CHF
80.00
Blue alarm pendant
Combine the style of a pendant with the security of a connected alert button which can save your life in an emergency. Enjoy life in complete freedom, without compromise!
- Silver stainless steel chain
- Range of approx. 200 metres
- Waterproof
- Battery life: 5 years
Unit price
CHF
149.00
Price with subscription
CHF
80.00
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Black connected watch
- Galaxy Watch3
- Size: 4.62cm x 4.5cm x 1.11cm
- Weight: 0.053kg
- Touchscreen
- Dial size: 41mm
- Stainless steel dial
- Genuine leather strap (hypoallergenic)
- Battery life: 24h
- 100% waterproof
- Compatible with iOS and Android
Pink connected watch
- Galaxy Watch3
- Size: 4.62cm x 4.5cm x 1.11cm
- Weight: 0.053kg
- Touchscreen
- Dial size: 41mm
- Stainless steel dial
- Genuine leather strap (hypoallergenic)
- Battery life: 24h
- 100% waterproof
- Compatible with iOS and Android
Samsung Galaxy 3
If you fall or become ill at home or on the move, connect to the emergency call centre at the touch of a button. Within a few seconds, you can speak to an operator trained in emergency situations via the microphone and speaker integrated into the watch. He or she can get help by transmitting your position to the emergency services, located using the watch’s GPS. Once configured, the watch works autonomously, even without a smartphone.
GPS tracker
The DOMO Mobility alert system is made up of a charging station and portable alert device. It offers complete freedom of movement and daily protection, at home and outside, 24/7.
It has a battery life of 48 hours without recharging and an unlimited range, so that your loved one can get help when they need it most.
At the press of the alert button, the device can warn you and other caregivers in case of an emergency (for example illness or a fall). You can communicate through an integrated two-way speaker and receive the GPS position of your relative directly via the DOMO mobile app, with no limits on distance or installation.
The portable system is very lightweight and can be slipped into a pocket or attached to a lanyard. It’s the perfect solution to continue to enjoy life to the fullest, in complete confidence.
Do you need nursing services with a personalized health follow-up?
As a complement to the DOMO Health solution, we can provide a medical follow-up service by a nurse or a registered nurse to avoid hospitalization and the high costs of EMS accommodation.
The service includes:
- An initial visit to assess the person's situation and needs.
- A follow-up visit to set up monitoring for mobility, sleep quality and vital signs, such as respiratory rate and heart rate.
- An evaluation of the person's daily habits to identify goals for improvement such as physical exercise and sleep quality.
- Remote daily support with the DOMO health monitoring tool, linked up to caregivers, the care network and your general practitioner.
- Verification and monitoring of emergency situations triggered by the security system and handled by the emergency service 24/7.
- A monthly analysis of general state of health with a full report.
Call +41 58 800 58 00 to speak with one of our advisors, who will support you to make the right choice and answer any questions you may have.
On request
Health device
This sensor, placed under the mattress, remotely analyzes three physiological parameters, essential for monitoring good health:
- Sleep quality
- Respiratory rate
- Heart rate
These parameters are important to monitor in the case of deteriorating health or simply to know if the pace of life of your loved one is normal. For example, breathing rate or heart rate are important to monitor in case of heart or lung problems.
Health report
This approach helps meet the objective of proactive, preventive medicine, and is especially suitable for those affected by chronic diseases such as cardiovascular disease, Alzheimer’s, diabetes and osteoarthritis.
Our preventive approach has many strengths:
- Allows the person requiring care to stay in their preferred environment and maintain their independence
- Limits the impact of critical situations (falls, sleep disturbances, sleepwalking, etc.)
- Gives family and friends peace of mind
- Supports healthcare professionals with the care they provide
- Provides useful health information
- Gives a weekly report showing changes in health indicators
- Eases the financial burden of hospitalisation or admission to a care home
Set of occupancy sensors
This system is made up of4 motion sensors placed discreetly around the home, an occupancy sensor placed under the mattress and a door sensor. Our intelligent system identifies unusual situations and sends an alert to the emergency call service, family member or caregiver; for example, an abnormal lack of movement in the event of a fall in the bathroom, not returning to bed at night, or when the person remains absent from home.
The system respects the person’s privacy (no cameras or microphones), is compatible with pets in the home, and does not require any installation or maintenance work.
Bed occupancy sensor
With an occupancy sensor under the mattress, it is possible to detect falls and illness, as well as not returning to bed during the night. The system can alert relatives or the emergency call service in the event of an emergency.
DOMO Start
One-off cost
CHF
0
monthly cost
CHF
0
/month
Installation fees
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)
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